FAQ

Most importantly, it's the access to the question bank (thousands of questions and for some certifications, it's tens of thousands), different exam modes, and your personal study plan.

Without the subscription, you have access to only about 10% of the content and limited exam modes.

Inside of some mobile applications, we're offering a bundle of different certifications required by a specific specialty. So please go to the Settings section of the app (located at the main dashboard screen) and change the selected certification from there.

Inside other applications, we might be offering a course breakdown by main topics so that you're able to focus on and study a certain section.

However, if the other certification you're looking for is provided inside a different mobile application, you'd need to download it on your device and study it separately.

No, you'd need to activate an individual subscription or buy lifetime access inside each application separately.

Some of our applications might be concerned with similar certification areas but differ in the details. Please take a careful look at the list of the available products to select the one which fits your needs the most.

Currently, we accept payments through Apple, Google, and direct payments on our website. You'd need to set up your payment information inside your iOS/Android device settings, return to the app and activate a subscription or buy lifetime access. For payments on our website, you'd need to fill in payment method details directly on the website.

To get access to all of the premium features and content offered for purchase within the app you'll need to subscribe or pay once for lifetime access.

An unlimited access option (named "Lifetime access") is proposed with an average cost of $99.99. Several subscriptions are offered as well: for the new users, a monthly subscription with a free trial is proposed.

We're trying to provide the knowledge at a reasonable cost and we believe that in the long run having more users who stick with us is better than having a higher average check but with a lesser amount of trusting users.

Since we're not the payment processor and don't have any of your payment information you need to reach out to Apple App Store/Google Play. If you purchase lifetime access or subscribe to an app on our website, here is our Money-back Policy.

If you initiated your subscription on iOS device, here are the steps to cancel your subscription:

1. Open the iOS Settings app (the one with gears on the icon)
2. Tap your name.
3. Tap Subscriptions.
4. Tap the subscription that you want to manage.
5. Tap Cancel Subscription.

A guide from Apple: https://support.apple.com/en-us/HT202039

If you initiated your subscription on an Android device, the instructions are below:

1. Open the Google Play app.
2. At the top right, tap the profile icon.
3. Tap Payments & subscriptions Subscriptions.
4. Select the subscription you want to cancel.
5. Tap Cancel subscription.
6. Follow the instructions.

A guide from Google: "Cancel, pause, or change a subscription on Google Play - Android — Google Play Help"

If you initiated your subscription on our website and want to cancel it, please contact our Support helpcenter@appslaunchpad.com.

In rare cases they are.

However, mostly they are exam-like since it's prohibitted for most of the certifications to use original questions elsewhere.

Rest assured, we've made our best to cover the same topics, which you'll encounter on the real exam.

We have a team of professional content writers all of whom were previously involved in the cerfitications in question. In most cases they also hold a relevant degree.

In case you have a similar expertise in other field please reach out to us as there might be a chance of the collaboration.

We believe that if you've answered mostly correctly to mostly all of the possible questions they you're ready to pass your exam from the first attempt. The level of certainty is reflected in your pass rate. Once it's close to 98% we believe you're ready for the exam.

Sure you might pass from the first attempt with lower pass rate estimation, too, by pure luck for example but the feedback from our students indicates that this is not a frequent pattern.

First of all, we're very sorry to hear that. We'd like to assure you that the questions and the answers go through a double check.

We try to put the answers together in a manner, which will eliminate the chance of misunderstanding the distinction between any two of them. Yet from our experience we've dealt with the users who were falsly indicating some wrong answers as right and vice versa.

Please let us know about the exact question/answer you're talking about.